Zapp! Empowerment in Health Care: How to Improve Patient Care, Increase Employee Job Satisfaction, and Lower Health Care Costs
- ISBN13: 9780449908853
- Shape up: NEW
- Notes: Brand New from Publisher. No Remainder Mark.
Product Description
“Couldn’t have come at a better time! The thought is certainly on target. People who work with staff and volunteers in any profession would gain from reading, re-reading, and involved the concepts in this book.”
John Paul
Vice President, American Heart Association
William C. Byham’s book, ZAPP! THE LIGHTNING OF EMPOWERMENT took the business world by storm. Now ZAPP! EMPOWERMENT IN HEALTH CARE is packed with step-by-step, hands-on in rank to help health-care providers revitalize medicine and help control expenditure by taking control of their jobs, improving existing processes, sharing choice-making, and more, as well as zeroing in on the unique needs, rights, and responsibilities of patients.
Buy Cheap Zapp! Empowerment in Health Care: How to Improve Patient Care, Increase Worker Job Satisfaction, and Lower Health Care Expenditure Online
Related posts:
- Communicating with Today’s Patient: Essentials to Save Time, Decrease Risk, and Increase Patient Compliance
- Patient Satisfaction: Defining, Measuring, and Improving the Experience of Care
- Improving Patient Satisfaction Now: How to Earn Patient and Payer Loyalty
- Valuing Health Care: Costs, Benefits, and Effectiveness of Pharmaceuticals and Other Medical Technologies
- To Improve Health and Health Care, Volume V: The Robert Wood Johnson Foundation Anthology
Don’t waste your time. Another simplistic tale book written in the same childish way as “The Goal”. If you like fairytales about dragons and putting out fires then this is a excellent book. If you want to read about TQM (Six Sigma) or worker empowerment read an intelligent discussion about the pros and cons, but not this asinine rag.
Tom Anderson
Anderson Analytics, LLC
(…)
Rating: 1 / 5
I can’t agree more with Gardengirl58. The fairy tale tale telling format place me off. More for simple reading.
Rating: 1 / 5
The format of this book is childish and ridiculous. The ‘fairy tale’ approach was tedious and dull. I’m amazed that there has been such high regard for it in other reviews. I’m embarrassed to have it…so it’s in the trash.
Rating: 1 / 5
I read this book thought it would start to make sense as the chapters unfolded, it did not. It does not add any viable in rank regarding “empowerment”, I have to say it is the most terrible book I have ever read on this theme. I would not urge this book to anyone.
Rating: 1 / 5
@ FIRST I THOUG IT WAS A BRAIN WASH,THAN I START PAYING ATENTION TO IT,THAN I START LEARNING,AFTER THAT I APLIED IT TO MY PERSONAL LIFE AND GUES WHAT NOW I HELP OTHERS I GOT A NEW JOB AND I LIVE A HAPPY LIFE IT CHANGE MY LIFE,THANK YOU TO MY MANAGER AND THIS BOOK, NOBODY PAYED ME FOR SAYING THIS!
Rating: 5 / 5